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If you have any issues or problems with any of our products, send us an email at support@fixational.com or create a ticket at support.fixational.com. We'll do our best to help you as soon as we can.

Allowing access to Camera Roll in iOS 6

Users who upgrade to iOS 6 and choose to restrict access to the Camera Roll will receive the following message when attempting to save a image: "Save to camera roll failed (-3311) User denied access".

To adjust your privacy settings, follow these steps:

  1. Exit out of Wink Camera
  2. Open the "Settings" app
  3. Select "Privacy"
  4. Select "Photos"
  5. Toggle the ON/OFF switch next to Wink Reader to the "on" position